RESERVATION:

After the reservation form has been received by us a quotation and accommodation agreement will be sent to you for review. Confirmation is needed via email within 48 hours. A 50% deposit must be paid within 14 days that the booking was made, this is required to secure your reservation.  The remaining balance is payable 28 days prior to check-in. Confirming the quotation also confirms that you accept the standard group cancellation policies.

CONFIRMATION:

Once you confirmed the quotation we will send you the confirmation of your reservation. The deposit is due at the time the reservation has been created. The Group Reservation department will confirm payment of the deposit and charge the credit card that has been provided.

PAYMENT:

The deposit is due when booking is made. Your reservation must be prepaid in FULL 28 days prior to the group’s arrival at the hostel. Payments by Visa or MasterCard are accepted. Bank transfers are also available upon request.

GROUP REGISTRATION FORM:

Fourteen (14) days prior to arrival, the group registration forms are also due. Pink Flamingo Hostel will provide the group with registration forms to be completed at least fourteen (14) days prior to group’s check-in date.

CANCELLATIONS & CHANGES:

Groups may cancel up to 28 days in advance of check-in with no penalty. Cancellations within 28 days forfeit the deposit. Cancellations made 14 days or less before check-in date are 100% non-refundable.

The number of guests for whom reservations were initially made can be reduced by a maximum of 10%, and only with notification by 

e- mail (at least 28 days before arrival). An increase in the number is possible only if our capacity at that time allows it.

HOUSE RULES FOR GROUPS:

Groups must respect all the general rules stated in the terms and conditions of the Hostel. However, groups also have special house rules to make sure that they do not disturb solo travelers and other smaller groups.

• It is not permitted for groups to use the guest fridge for drinks. We can provide fridge space upon request and is limited to availability.

• We do not permit groups to consume excessive amounts of alcohol.

• Pink Flamingo staff may at any moment restrict/collect any drug substance that is being used in the Hostel area.

• In case of disturbance the employees of Pink Flamingo have the right to cancel the group stay without notice